FAQs

Can I return goods I have bought from your stores?
Please check the "Deliveries and Returns" section.

How much do you charge for home deliveries?
Please check the "Deliveries and Returns" section.

Can I have a trade price as I’m an architect/interior designer?
Trade sales are never handled through our retail shops, only through our head office. See the ‘Contract Sales’ section. For trade prices, we require proof that you are VAT registered and that you are working on a genuine commercial project.

I have a shop in the UK/Ireland. Can I buy in goods from you to sell?
Yes, we represent a number of leading Scandinavian manufacturers in the UK and Ireland, for a complete list please go to the ‘Brand Agencies’ section.

I have a shop outside the UK/Ireland. Can I buy in goods from you to sell?
No, we do not represent any manufacturers outside the UK or Ireland.

Can I start a Skandium shop?
No, we do not franchise the Skandium retail concept, and we have the name registered worldwide.

Is Skandium a Scandinavian company?
No, Skandium is British and not a subsidiary of a foreign company. Our company registration number is 3656472.

Do you only employ Scandinavians?
Certainly not, we employ anyone with suitable qualifications and a valid work permit.

Does ‘Skandium’ mean anything?
Our company is named after an element, the rare earth metal Skandium which was discovered on the island Resarö near Stockholm in 1879 by the Swedish scientist Lars Fredrick Nilsson. In Scandinavia and Germany this element is spelt ‘Skandium’ but in most other countries ‘Scandium’. Its abbreviation in the periodic table is Sc.

Do you design and manufacture the goods you sell?
A small Skandium range is being officially launched in September 2010. The majority of our goods are made by the 100+ suppliers that we represent.

Do you sell reproductions?
This depends on how you define reproductions. Our definition is a product that has been discontinued by one manufacturer and later put back into production by another. The Panton chair by Vitra is a good example of a reproduction. Items that have been in continuous production by the same manufacturer since they were launched – the 3107 chair by Fritz Hansen from 1955 for example – is by our definition not a reproduction.

Do you sell originals?
This depends on how you define originals. Our definition is a product that is made to the designers’ original specification. We never sell products that are manufactured without the permission of the designer or – as often is the case with our products – by the estate of a deceased designer. We do not sell vintage (second hand) except occasionally.

Do you only sell Scandinavian design?
No, some of our suppliers and designers are from other parts of the world. But our core offer is Scandinavian and most products relate to the modernist design heritage that has been and still is particularly strong in Scandinavia.